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Our singular mission is to deliver high-quality data according to the ethical and methodological standards of the many research organizations we belong to. It’s our guiding principle as we drive our business forward and meet new challenges. We ingrain our focus on quality in each and every employee and operationalize quality through key performance metrics. We understand that your data must be collected and processed to the highest standards in the industry. Our training and performance metrics reflect our commitment to our clients’ needs.
ISA succeeds in our mission by continually investing in state-of-the-art systems, providing the most rigorous orientation and training program in the industry, and communicating our emphasis on quality from the top down. Our management team communicates our vision and message to all employees, but more than that they follow-through with ongoing investments in training, measurement, and systems.